Intelligent
English
Overview
Post-Covid and with the rise of Deep Learning (DL), Large Learning Models (LLMs), and Artificial General Intelligence (AGIs), the necessity for personal, face-to-face, "relational" communication is more imperative than ever before, especially internationally!
In just 1-day, learn essential techniques to boost your professional English with current examples from international politics, press & media, the social sciences, psychology, and linguistics.
Programme
Understand Difficult Speakers
Learn techniques to understand high-speed talkers, unclear pronunciation, and humour-laden English — including how AI tools can help you decode diverse accents and incoherent speakers.
Enlarge Your Vocabulary
Build a personal lexicon of advanced words and phrases for high-level thinking and creative problem-solving. Discover state-of-the-art memorisation techniques and how intelligent systems can accelerate your learning.
Avoid Common Pitfalls
Identify and eliminate the most frequent grammar, pronunciation, and vocabulary mistakes made by German native speakers to ensure clarity and credibility.
Speak with Eloquence
Master the 7 tools for confident, fluent speaking — both prepared and spontaneous — to persuade, inspire, and connect with any audience.
Control Dominating Counterparts
Handle assertive or overbearing individuals with tact and authority. Learn 'push strategies’ for in-person and remote encounters.
Negotiate with Confidence
Effective techniques for clarifying positions, managing concessions, and closing with grace.
Use the Art of Diplomacy
Avoid 'trigger words' and manage conflict using timing, tone, and careful phrasing.
Perfect Your Small Talk Skills
Transform casual conversation into a tool for building strong, lasting relationships — and move seamlessly into deeper, more meaningful topics.
Master Appropriate Humour
Use humour strategically to ease tension, defuse conflict, and build rapport across different cultures and generations.
Working with AI
As artificial intelligence becomes integral to professional communication, mastering human-AI collaboration is essential for career advancement. This session shows how AI can amplify your communication skills while ensuring human connection and your authentic voice.
Your Trainers
Helga & Paul Smith
Helga and Paul Smith head PSA (Paul Smith Associates), a Southern Germany based consultancy specialized in change management, corporate events, team training, and executive coaching.
Paul studied corporate design and holds a master’s degree in visual communication from The Royal College of Art. After graduating he developed educational technology programs for The Open University, System Research, Cambridge Consultants, and the Ferranti Brain-Sciences Research Project.
For 4 years Paul was Chairman of The English Public Speaking Competition, a cooperation between PSA, The Financial Times, and the Frankfurter Allgemeine Zeitung.
Helga studied modern languages and received a master’s degree in Philology from the Johann Wolfgang von Goethe University in Frankfurt/M. Before joining PSA in 1991, she was a cross-cultural instructor for the American Army Education Center in Hanau. She also worked in corporate communications for Siemens in Argentina and ran client-relations’ projects with representatives from Brazil, South Korea, and China.
Paul and Helga have led management programs throughout Europe, the USA, Russia, Africa, and Southeast Asia. Clients have included The Management Centre Europe (MCE), The Austrian Management Academy (ÖAF), Forum Institute for Management, Zentrum für Unternehmensführung (ZFU), Lufthansa Flight Training, The Helmholtz Institute, The Max Planck Institute, L.M.U., T.U.M., universities of Bremen and Erlangen; Wirtschaftsakademie Schleswig-Holstein, The British Council, and The Centre for Global Dialogue, Zurich & New York, and leading management consultancies.
Paul and Helga are founders and editors of the daily newsletter One-Word-A-Day (OWAD) which is supported by a dedicated readership in Germany, Austria, and Switzerland.
Participant Feedback
“Super Einblick in Kultur, Höflichkeit, different way of life, gegenseitiges Verständnis erhalten.” – Hendrik P.
“Mit Leichtigkeit und Kompetenz vermittelten Paul und Helga Smith das Programm.” – Irene W.
“The perfect balance between theory and practice! A big thank you to the Smiths!” – Sophie M.
“Eine Spitzenleistung! Congratulations!” – Timo H.
“Perfekt strukturiert und mitreißend präsentiert. Meine Erwartungen wurden übertroffen.” – Daniel K.
“The seminar provided a superb insight into the English language, culture, politeness, different ways of life, and fostering mutual understanding.” – Oliver M.
“Kudos to Helga & Paul for a great training!” – Claudia H.
“This training has opened my eyes to many different aspects of international communication.” – Evelyn S.
“Habe schon viele Kurse, Seminare usw. besucht, aber noch nie so etwas genial Einfaches, Zweckmäßiges und angenehm leicht Verdauliches.” – Sabine B.
“Die Smiths haben eine wunderbare Atmosphäre geschaffen, in der das Lernen leicht fiel und Spaß machte.” – Jörg G.
“I've attended dozens of trainings in my life. This is the first one I didn’t want to end.” – Marc D.